Placing an order is simple! Browse our collection on our website, select your desired product, and click "Add to Cart." When you’re ready to check out, follow the prompts to enter your shipping and payment information. Once your order is confirmed, you will receive an email with your order details and tracking information.

We accept major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Your payment information is securely processed through our payment gateway.

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. You can view shipping options and costs during checkout.

After your order is shipped, you will receive an email with a tracking number and a link to track your shipment. You can also check the status of your order by logging into your account on our website.

We offer a 10-day return policy. You have 10 days from the date you receive your item to request a return. To be eligible, the item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at info@mujerbrave.com. If your return is approved, we’ll send you a return shipping label and instructions on how to return your package. Items sent back without prior authorization will not be accepted.

The fastest way to get a new item is to return the one you have, and once the return is accepted, place a new order for the desired item.

Please inspect your order upon receipt and contact us immediately at info@mujerbrave.com if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Once we receive and inspect your return, we will notify you of the approval status. If approved, you’ll be refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

At MujerBrave, our products are made from high-quality leather and feature intricate embroidery. Our leather bags are handcrafted by artisans in León, Guanajuato, while the embroidery is meticulously created by skilled artisans from Chiapas.

Currently, we do not offer customization options for our products. However, we are continuously exploring new ways to enhance our offerings. Stay tuned for future updates!

If you have any questions or need assistance, please reach out to our customer support team via email at info@mujerbrave.com . Our team is available Monday through Friday, from 9 AM to 6 PM (PST).

To learn more about MujerBrave’s story, mission, and values, visit our About Us page. Follow us on social media for the latest updates and inspiration.

Yes, MujerBrave offers wholesale options for our handcrafted leather bags and unique accessories. For inquiries and more information, please contact us via email at info@mujerbrave.com. We’ll be happy to assist you with pricing and terms.